Contact Shaku
How to contact Shaku about support, privacy and data requests, partnerships, or anything else.
Email us
Email your question and include the page or product link if something looks wrong. Please do not send passwords or payment details.
What to write to us about
- Support and account help
- Trouble signing in, a measurement that will not save, a product page that looks wrong, or anything else that is not working.
- Privacy and data requests
- Ask what data we hold about you, request a copy, or ask us to delete your account and the data attached to it. We explain what we collect and how long we keep it in the privacy policy.
- Corrections
- If a price, availability, or product detail shown on Shaku is wrong, tell us. Product data comes from retailers and can go stale between updates.
- Brands, retailers, and partnerships
- If you run a store and want your catalogue represented accurately, or want to talk about an integration, use the same address and say so in the subject line.
Legal and jurisdiction
Shaku operates under the laws of Ontario, Canada. Purchases you make after following a link from Shaku are made with the retailer, not with Shaku, and are governed by that retailer's own terms. For how we handle personal data, including measurement images, see the privacy policy. For what Shaku is and what it deliberately does not do, see about Shaku.